Privacy Policy
At Intranet Tech (intranet-tech.com), we are firmly committed to safeguarding your privacy and ensuring the protection of all personal data we process. This Privacy Policy outlines how we collect, use, store, share, and protect personal information provided to us. We operate in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws, maintaining a privacy-first approach in all data handling practices.
1. Introduction
We value your trust and prioritize the confidentiality and integrity of your personal information. Our data practices are guided by the principles of transparency, accountability, and data minimization to ensure the security and lawful processing of your personal data. This Privacy Policy explains how we handle your information and outlines your rights in relation to that information.
2. Scope of This Privacy Policy and Role as Data Controller
This Privacy Policy applies to all users of intranet-tech.com and to all personal data collected through this website, including data submitted directly by you or collected automatically through your use of our services. In relation to the personal data we process, Intranet Tech acts as the Data Controller, meaning we determine the purposes and means of processing such data. If you have any questions or requests in relation to this policy, you may contact us at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
a. Usage Data:
Includes information on how you interact with our website, such as IP address, browser type and version, device identifiers, time zone settings, page views, referring URLs, bounce rates, and session information.
b. Account Data:
Personal identifiers you provide during registration or when updating your account, including full name, email address, postal address, phone number, and login credentials.
c. Profile Data:
Includes information derived from your interactions with our services: preferences, purchase history, usage habits, service customization choices, and areas of user interest.
d. Communication Data:
Records of our correspondence with you, including support tickets, contact forms, chat logs, feedback, and inquiries submitted through intranet-tech.com.
e. Technical Data:
Information regarding your device and systems used to access the site, such as operating system, hardware model, device type, screen resolution, and internet service provider.
f. Transaction Data:
Details about payments made and services obtained through our site, including billing addresses, payment confirmations, and delivery and invoice records.
g. Preference Data:
Your choices relating to marketing communications, newsletters, cookie preferences, and expressed interests in products or services.
4. Legal Bases for Processing
We only process your personal data where we have a legal basis to do so. Depending on the nature of the data and the context of collection, processing is based on one or more of the following:
– Performance of a Contract: When data processing is necessary to fulfill our contractual obligations to you, such as account management or transaction processing.
– Legitimate Interests: For purposes such as improving our services, ensuring website security, fraud prevention, and understanding user behavior.
– Consent: Where required (e.g., for sending promotional materials), we obtain your clear and informed consent.
– Legal Obligation: In cases where processing is required under legal or regulatory mandates.
5. Your Data Protection Rights
Under GDPR, CCPA, and other privacy laws, you have the following rights related to your personal data:
– Right to Access: Obtain a copy of your personal data held by us.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request that we delete your personal data, subject to legal restrictions.
– Right to Restrict Processing: Ask us to limit the use of your personal data in certain circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used format and have it transferred to another party where feasible.
– Right to Object: Object to processing where we rely on legitimate interests or where data is used for direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement rigorous technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
– End-to-end encryption for data transmission and storage.
– Role-based access controls and multifactor authentication for sensitive data access.
– Regular system vulnerability assessments and secure coding practices.
– Enforced employee training on data protection standards.
– Periodic backups and disaster recovery protocols.
7. International Data Transfers
Where your data is accessed or stored outside your jurisdiction, including transfers outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place. This may include using Standard Contractual Clauses approved by the European Commission or ensuring that the recipient country offers an adequate level of data protection as determined by applicable authorities.
8. Data Retention
We retain personal data only as long as necessary for the purposes it was collected. Retention periods vary by data category:
– Usage and Technical Data: up to 12 months from collection for analytics.
– Account and Profile Data: maintained for the duration of your active relationship with us, or until deletion is requested.
– Transaction Data: stored up to 7 years for legal and financial compliance.
– Communication Data: retained for 24 months for support and audit purposes.
– Preference Data: held until you update your preferences or withdraw consent.
Following expiration, data is securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance your user experience and ensure proper site functioning. Cookies are categorized as follows:
– Essential Cookies: Necessary for website operations, such as login authentication.
– Functional Cookies: Enable enhanced features like remembering preferences or previous interactions.
– Analytical Cookies: Help us understand how users interact with the site through aggregated usage data.
– Performance Cookies: Improve website speed and user interface responsiveness.
10. Cookie Management and Compliance with GDPR and CCPA
You are given comprehensive tools to manage your cookie preferences directly via our cookie banner or settings module. You may accept, reject, or customize cookies and may withdraw consent at any time. For CCPA-compliant users, we honor “Do Not Sell My Personal Information” signals and provide a mechanism for opt-out.
You may also control cookies through your browser settings. Note that disabling cookies may impact site performance or certain functionalities.
11. Children’s Privacy
Intranet Tech does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected personal data from a child without appropriate parental consent, we will take immediate steps to delete such information. Parents or guardians who believe their child has submitted personal information may contact us at [email protected].
12. Policy Updates
We may modify this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Any material changes will be communicated to users via appropriate means (e.g., website notices or direct communication). Continued use of intranet-tech.com after updates constitutes acknowledgment of the revised policy.
Users are encouraged to review this Privacy Policy periodically to stay informed of our data practices.
13. Contact Information
For questions about this Privacy Policy, our data practices, or to exercise your rights, please contact us:
Email: [email protected]
We are fully committed to ensuring your personal data is processed fairly, lawfully, and transparently. If you have concerns about your privacy or how your data is being treated, please reach out to us without hesitation.